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All services delivered online in the comfort of your own space via phone, video, instant text and email

Grief from relationship loss, health loss
or traumatic bereavement is complex to navigate.

Reclaim your motivation to help your family
and you live your best possible life
with my stages of hope.

Multi-award-winning specialist support for families with child loss and professionals.

Effectively process your anxiety, trauma, loss & grief through life's challenges of loss, terminal illness, and grief.

My 25 years' experience enables me to support you effectively and quickly to raise your energy levels and discover where to find happiness again for a meaningful life of purpose.

Prestige Awards - London & SE England 2425
Rising Star Award Winner image - HAW3T1M3
Most Positive Commuity Impact Finalist - HAW9F3R1

I provide a professional service offering expertise, guidance and innovative thinking for personal growth and expanded awareness using the S.T.E.E.R. approach.

(Please note, this is not a chartitable organization offering a limited free service.) 

Counsellor /Therapist, Group Facilitator, Chaplain, Coach, & Author

Providing Online Services For:

Loss, Anxiety or Trauma

From experiences of:

  • separation / divorce
  • narcissistic abuse
  • trans-generational trauma & loss
  • and more

Terminal Illness

From terminal diagnosis to end-of-life:

  • coaching or counselling for caregivers
  • spiritual care for patient support
  • counselling patients with death anxiety
  • community group support

Bereavement Grief

My unique signature S.T.E.E.R. approach for:

  • child loss
  • suicidal thoughts
  • spousal loss
  • and more

Specialisms: Medical Trauma| Child Loss/Childhood Grief | Suicide Prevention| Spiritual/Faith Crisis

Providing Online Services To Support:

Individuals - personalized sessions to overcome your trauma, loss & grief challenges.

Families - interventions to stop destructive patterns & to experience re-connection.

Groups - meet others for empathy and additional coping ideas so you don't feel so isolated and alone.


For Adolescents (13+) and Adults who want to their process trauma

Personalised sessions to overcome your blocks from trauma, loss & grief challenges.


To help stop destructive patterns & to experience re-connection again

Talk and listen differently to hear alternative perspectives to repair relationships and bond.

Group Counselling

For connection with strangers who become understanding friends

Meet others for empathy and additional coping ideas so you don't feel so isolated and alone.

Training & Consultation

Training and clinical supervision for grief counsellors / therapists

Upskill with the latest research and wellness tools to better serve your employees or clients.

Specialisms: Medical Trauma| Child Loss/Childhood Grief | Suicide Prevention| Spiritual/Faith Crisis

Listen to the podcast below talking about child loss and other matters to do with grief, and keep scrolling down for my specialisms, testimonials, a FREE gift and more.

The incredible support I have received has helped me feel I am not alone, and I am truly grateful for and will always appreciate her care, attention and patience with me. >>> Click here to read the rest

Julie 1-to-1 Adult

"I was stunned at how much family therapy helped us deal with our losses." >>> Click here to read the rest

Claire Family

You deserve to live a fulfilling life 

without being held back by anxiety, trauma or grief

Download your free guide today...

You Don't Have to Say Goodbye:
5 Ways To Stay Connected After Your Loved One's Passing

Download your free guide by entering your details below:

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Are you weathering any of these storms?

  • health challenges / End-of-life (e.g. cancer, dementia, MND)
  • stuck grief due to traumatic / tragic circumstances (e.g. overdose, suicide)
  • suicidal thoughts after the death of a child / spouse / close friend
  • relationship wounds (e.g. betrayal or estrangement)
  • feeling disconnected with your child, or your own voice 
  • loss due to a family / work conflict or narcissism

These types of loss can cause profound sadness and grief.

These are my specialisms that can help guide you through.


  • children / teens issues
  • tragic, untimely deaths (children, cancer)
  • spousal loss, which can be complex
  • vocal & communication coaching for loss of confidence
  • parenting coaching through grief or divorce
  • spiritual coaching and unusual spiritual experiences

Your grief from loss is precious and it deserves to be expressed and
processed with someone who understands the complexity of the grief journey.

Have you tried alternative support that uses only one approach
which you have found ineffective?

S.T.E.E.R your way through grief with a guide by your side
to see what you've never seen before.

Using a unique multi- perspective approach personalized to your values and needs… 

Because grief is an all-consuming ‘body, mind, spirit’ experience that requires a fully integrated approach.

Let’s work together to find an effective way to release painful feelings 

due to loss of connection so you can rise and feel alive again.  

When Will I Feel Better?

The passing of time is not enough to bring healing and wholeness.

It takes dedicated time to intentionally process it.  

Starting early to avoid ill health is a wise investment in your personal growth.


6-Weeks Growth Experience


Free yourself from emotional suffering
so that you are able to concentrate again


Weekly sessions to come to a place of acceptance and peace without the guilt


3-Month Growth Experience


Navigate through the overwhelm
to function optimally again


Weekly sessions to learn how to manage your grief appropriately in each context


5-Month Growth Experience


Grow into a higher level of awareness, personal development and confidence  


Weekly or fortnightly sessions to discover your purpose, vitality and voice

Lean into the process to find your courage - and feel uplifted.

Let's discuss charting your course to find the best path for you.

Taking you further than you can go on your own...

  • Reduce guilt, addictions, suicidal thoughts, the risk of divorce, or family estrangement
  • Gain the ability to identify and convey your needs to improve your relationships
  • Understand how your habitual beliefs might be limiting you and holding you back
  • Develop emotional courage to bounce back and (re)build a fulfilling life 
  • Remember your departed and their passing with more love and lightness rather than pain

Helping you feel better than before.

Santou Carter

What's different about me?

Hi, I’m Santou.  I’m an Advanced Grief & Trauma Specialist in private practice. My calling as a Servant Leader to guide people with trauma, anxiety, loss & grief began 25 years ago. 

My mission is to help sustain people move through the stages of hope on their loss and grief journey.  I serve as a traumatic grief therapist, community healthcare chaplain, certified grief educator and coach, an international speaker and published writer.  I can help guide you through the transitional stages of your life’s journey from loss to re-connection, so you can live a full life with hope.

I do this using a unique multi-disciplinary approach bridging psychotherapy, cultural knowledge, spirituality, theology and research.

No matter your faith, religious denomination, or cultural beliefs, my approach is all-inclusive.  I welcome those who might have become disillusioned with, or still attend, their faith community or who consider themselves atheist.

What Clients Are Saying...

"I had Santou for 16 sessions and she had helped get my thoughts and feelings out. I was able to express feelings openly as she made me feel more comfortable".

Miranda 1-To-1 Adolescent

Santou was able to help me reconcile my challenges at work with the fact that I am not alone and there are many others going through similar challenges. This gave me hope which, at the time, I was very short of. You would be amazed how hope can help transform your physical, emotional and psychological state.

Fola Professional

Let's discuss charting your course through grief to find the best path for you.

Your life-expanding path to growth begins when...

  • You contact me via email to arrange an assessment call to discuss if this paid service is for you to transform your challenges.

  • We create a customised plan using the S.T.E.E.R. approach to meet your emotional, mental, spiritual and practical needs.

  • I accompany you on your grief journey until you feel confident enough to continue that journey independently.